Return Policy

Return policy:

 All requests must be requested within 12 days even damaged reports. Anything after that, unfortunately, we will not accept it.  All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be canceled. All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal. If the package is returned in opened condition, there is a minimum 10% restocking fee. 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days. It is the customer's responsibility to bring the products to our facility for exchange. No store credit is issued after 14 days. (Absolutely no returns for special orders.) $25.00 charge for any returned checks. Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included. The price of this invoice does not include shopping and handling fees. Shipping and handling are non-refundable. (Including but not limited to all refused and unaccepted packages.) USPS we don't do same day service and no grantee for ship date. The vendor can be contacted about the return policy via the following phone number 213-747-1000, or email to Customers may return merchadise to the follwoing addres : Web Department 3131 S. Broadway, Los Angeles, CA 90007